- No oven in van. Microwave is not an adequate substitute. Reps had no idea how to use it and no instructions or cooking equipment given. Told to use BBQ but again no equipment given and had to ask reps how it worked. Not even given oven gloves!
Published on: 04 October 2017
I'm sorry to learn our accommodation didn't meet your expectations on this occasion. Some of our mobile homes are equipped with a combi microwave instead of an oven, we have more info in our brochure and webpage but our call centre team will be able to provide you with the best advise on which accom types will have an oven.
I would like to apologise that the team on site were not able to assist with instructions on how to use the combi microwave.
Thank you for highlighting these issues,