2022 HOLIDAY TRANSFER
If you have a 2021 holiday booked to a destination country categorised as Amber, Red or 'Green Watchlist' in the traffic light system, you have the option to transfer your booking to 2022.
You can transfer it to 2022 without any fees, and the money you’ve paid for your original holiday will all be moved to your new one. Depending on your 2022 holiday selection the price is likely to change.
If your 2021 booking includes flights or car hire, you will need to contact our team to start the transfer process as we will need to speak to your suppliers to check if a transfer is possible. This option is not available to promotional bookings.
IMPORTANT If you transferred your 2020 holiday to 2021 within 12 weeks of your original 2020 departure date, and now wish to transfer to 2022, please click here for a reminder of the transfer conditions.
HOW TO TRANSFER YOUR HOLIDAY FROM 2021 TO 2020
1) Find your 2022 holiday on our website and add it your basket
2) Select the transfer option at the checkout and enter your 2021 booking reference
2) If your destination country is categorised as Amber of Red or 'Green Watchlist' in the traffic light system, we’ll transfer the money you’ve paid over to your 2022 holiday within 14 days.
3) We’ll transfer the money you’ve paid over to your 2022 holiday within 14 days
4) We’ll contact you by email and update Your Al Fresco when this is complete
5) If your transferred holiday cost is lower and you are in credit, we will pop the credit onto your customer account to be used against any holiday.
If you are transferring your holiday within 6 weeks of your scheduled 2021 departure date, then should you later decide to cancel we will need to carry forward the minimum cancellation charge that would have applied on the day you transfer. Cancellation charges for 2021-2022 bookings:
Number of days before your 2021 holiday you transferred to 2022 | Minimum cancellation charge as a % of 2021 holiday cost if you later cancel your 2022 holiday* |
42 days or more | loss of deposit |
41 - 29 days | 30% (if greater than deposit) |
28 - 21 days | 50% |
20 - 11 days | 70% |
10 days or less | 100% |
Example:
• 2021 holiday start date: 10th April
• Date of transfer request: 6th March
• Number of days before departure: 35 days
• Cancellation charge at this point: 30% of your holiday cost
• Minimum charge to cancel later: 30% of your holiday cost
If you need help understanding your minimum cancellation charge, please contact our team who will assist you.
If you transferred your 2020 holiday to 2021 within 12 weeks of your original 2020 departure date, and now wish to transfer to 2022.
tableIf you made your 2020 to 2021 transfer within 12 weeks of your original 2020 departure date, you will have carried over the cancellation fee that applied that day as a minimum charge in the event you later cancelled your 2021 holiday. This same minimum cancellation charge will now be carried over to your 2022 transferred holiday.
tableThe cancellation fees in place for those that transferred 2020 bookings to 2021 are detailed in the following table:
Number of days before your 2020 holiday you transferred to 2021 | In addition to retaining your deposit, the minimum cancellation charge as a % of holiday cost if you later cancel your transferred holiday* |
84 days or more | loss of deposit |
29 - 84 days | 50% |
22 - 28 days | 70% |
14 - 21 days | 90% |
14 days or less | 100% |
If you need help understanding your minimum cancellation charge, please contact our team who will assist you.