2022 HOLIDAY TRANSFER


If you had a 2021 holiday booked to a destination country categorised as Amber or Red in the traffic light system, you had the option to transfer your booking to 2022 up to 3 weeks before departure.

You were able to transfer it to 2022 without any fees, with the money you paid for your original holiday moved to your new one. Depending on your 2022 holiday selection the price was likely to change.

If your 2021 booking included flights or car hire, we needed to speak to your suppliers to check if a transfer is possible. The transfer option was not available for promotional bookings.

If you transferred your holiday within 6 weeks of your scheduled 2021 departure date, then should you later decide to cancel we will need to carry forward the minimum cancellation charge that would have applied on the day you transfer. Cancellation charges for 2021-2022 bookings:

Number of days before your 2021 holiday you transferred to 2022
Minimum cancellation charge as a % of 2021 holiday cost if you later cancel your 2022 holiday*
42 days or more
loss of deposit
41 - 29 days
30% (if greater than deposit)
28 - 21 days
50%
20 - 11 days
70%
10 days or less
100%


Example:

• 2021 holiday start date: 10th April

• Date of transfer request: 6th March

• Number of days before departure: 35 days

• Cancellation charge at this point: 30% of your holiday cost

• Minimum charge to cancel later: 30% of your holiday cost

If you need help understanding your minimum cancellation charge, please contact our team who will assist you.

If you transferred your 2020 holiday to 2021 within 12 weeks of your original 2020 departure date, and subsequently transferred to 2022.

If you made your 2020 to 2021 transfer within 12 weeks of your original 2020 departure date, you will have carried over the cancellation fee that applied that day as a minimum charge in the event you later cancelled your 2021 holiday. This same minimum cancellation charge will now be carried over to your 2022 transferred holiday.

The cancellation fees in place for those that transferred 2020 bookings to 2021 are detailed in the following table:

Number of days before your 2020 holiday you transferred to 2021
In addition to retaining your deposit, the minimum cancellation charge as a % of holiday cost if you later cancel your transferred holiday*
84 days or more
loss of deposit
29 - 84 days
50%
22 - 28 days
70%
14 - 21 days
90%
14 days or less
100%


If you need help understanding your minimum cancellation charge, please contact our team who will assist you.