We understand that plans may change and it's more important than ever that you have the flexibility to amend your holiday, with assurance that your money is protected.
That's why we’re going further than ever to give you the peace of mind you need to book your holiday with complete confidence.
The traffic light system has now been replaced by a new simplified system for travellers returning to the UK, with a single red list of countries and territories. None of the countries where Al Fresco Holidays operate are on the red list. Testing requirements are now reduced for eligible fully vaccinated travellers and more details and guidance is available on our ‘Return travel to the UK’ page.
The FCDO currently approves travel to all Al Fresco Holiday destinations, but some of our destination countries have entry requirements or screening measures in place that may affect you.
We’re keeping a close eye on arrival restrictions in all countries, but rules can change at any time, so we recommend visiting the FCDO website to stay up to date with the latest information and Government advice.
Whilst there are no current FCDO restrictions on travel to any Al Fresco Holiday destination, if you have booked a holiday, or are planning one soon, we recommend that you check if your destination country requires you to demonstrate your COVID-19 status to access hospitality venues or public spaces, before you travel.
We’ve collated the latest guidance and answers to common questions, so whether you’re booking or preparing for a holiday, you can be fully informed.
We established enhanced health and safety processes on our parks and have introduced extra-thorough cleaning in our accommodation. Our holiday reps have had extra training, and we’ll continue to follow all government advice on keeping you safe.
Due to the impact of the coronavirus (COVID-19) pandemic, All affected customers received an ABTA financially protected refund credit note for the full value of the money paid. It can be used to rebook a holiday at a future date, or receive a cash refund.