Updated: 14th August 2020 | 10:30


Due to the COVID-19 pandemic, there have been some changes to arrivals into a number of the countries we operate in, and what you need to do when you return to the UK.

If you have booked a holiday, or are planning one soon, please read the information about the country you’re travelling to below. Please remember that this information is subject to change, so we’d also recommend checking the Foreign, Commonwealth & Development Office's travel advice:

Returning to the UK

If you are returning to the UK from any Al Fresco Holiday destination country, travellers from France, Spain and Holland will be required to self-isolate for 14-days. You will not have to self-isolate from any other Al Fresco Holiday destination country on your return to the UK as they all on the list of exempt countries.

All travellers, regardless of where in in the UK you travel to and stay, must complete a passenger locator form before returning, to be presented on arrival. Full details can be found here:

Please note that if you travel back from an exempt country but have been in a country that is not exempt within the last 14 days, you will need to self-isolate for the remainder of the 14 days since you were in a non-exempt country. For example, if you arrive in the UK from a Al Fresco Holiday destination country that is exempt, but you travelled to the exempt country 4 days ago from a country that is not exempt, you will need to self-isolate for 10 days.

You don’t need to self-isolate if you travel through a non-exempt country and you don’t stop in the country.

If you do make a stop, you don’t need to self-isolate if:

  • no new people get into the vehicle
  • no-one in the vehicle gets out, mixes with other people, and gets in again

You do need to self-isolate if you make a stop and:

  • new people get into the vehicle, or
  • someone gets out of the vehicle, mixes with other people and gets in again

Arriving in France

The FCDO has advised against all non-essential travel to France.

Arriving in Spain

The FCDO has advised against all non-essential travel to Spain.

Arriving in Italy

A negative COVID-19 test result is required when you arrive in Italy from the UK.

The test needs to have been carried out in the 72 hours prior to your travel and should be a molecular (PCR) or an antigenic test. You’ll be asked to show proof of your test date and result at the border.

You should not use the NHS testing service to get a test in order to facilitate your travel to another country. You should arrange to take a private test.

Alternatively, you can take a free COVID-19 test at the airport when you arrive in Italy. This usually takes 30 minutes to an hour. You won’t be allowed to leave the airport until you have your result. If you test positive, you will be quarantined until two consecutive negative tests have been recorded. The time spent in quarantine can vary greatly from a few days to several weeks. Travellers should be prepared for this eventuality.

Some airports in Italy do not have COVID-19 testing facilities. If you are flying to one of these airports (or if the facility is closed when you arrive) then you will be required to self isolate and take a test at an alternative facility within 48 hours of your arrival instead. You should call the COVID-19 helpline for the region you are in to arrange this. You can be fined if you do not comply with this requirement.

Even if you don’t need to book a test, you still need to call the COVID-19 helpline for the region you are travelling within 48 hours of your arrival to inform them of your visit.

Entry to Italy from outside the UK

Travellers arriving into Italy from Malta, Spain, Greece, Croatia, the Netherlands, Belgium, The Czech Republic and France must also undertake the compulsory COVID-19 test.

Arriving in Netherlands

The FCDO has advised against all non-essential travel to Spain.

Arriving in Croatia

The Croatian government has introduced a new online entry form to expedite the entry of foreign visitors. Carry a copy of your booking when arriving in Croatia.

Arriving in Austria

Entry to Austria is subject to presenting a medical certificate at the border with a medical certificate of micro-biological test results no more than 4 days old. If you arrive from the UK without a valid medical certificate, you will be required to self-isolate for 14 days.

It is currently a mandatory requirement to wear a face mask on public transport and in pharmacies, and from Friday 24th July, the Austrian Government has announced that this will be extended to include supermarkets, banks, food shops and post offices.

Travelling through Belgium

The Foreign and Commonwealth Office (FCDO) advise against all but essential travel to Belgium. This is based on the current assessment of COVID-19 risks. The FCDO is not advising those already travelling in Belgium to leave at this time. You should follow the advice of the local authorities on how best to protect yourself and others, including any measures that they bring in to control the virus. Contact your tour operator or airline if you have any questions about your return journey.

Anyone entering the UK from Belgium will be required to quarantine for 14 days upon arrival in the UK.